Best Western PLUS Mountain View Auburn Inn

I wish I could remember the name of the man that helped us, it was late, between 11 & midnight. When we got to our room, our TV wasn’t working. We aren’t the type of people to complain about minor inconveniences but the gentlemen did tell us during check in, “if you find that something isn’t working to your standards, please let us know so we can fix it right away” So we did. He sent someone to help, right away. I’d say within 2-3 minutes. The man he sent, checked it out & also wasn’t able to get it to work. So the gentleman at the front desk got us a new room & it was upgraded. It was beyond our expectations & really meant a lot; since we don’t stay away from home often. 10/10 customer service, I will 100% return if back in the area again.

The staff was kind and accomadating. I was taking a class and it was a great place to have hosting us. Room was huge with great amenities. Loved the separate vanity. My son has nocturnal epilepsy and had a grand mal seizure the second or third night and I cannot tell you how much I loved having an easy switch light right between the beds. I was able to leap out of bed and switch the light on very quickly. The breakfast was so good! I don't normally eat like that but for just this week was great!

The staff was so friendly and caring for all the cheer leaders in town. Accomidating to everyone, breakfast options were very decent loved that they had a staff fave that was offered up. Pool area was nice.

staff was nice, room was nice even though we did not spend a lot of time in the room. we were able to bring the dogs and that is always great for us since they are very well behaved. The girls where very busy when we checked in and some of the rooms had not yet been cleaned but they kept a smile and stayed calm.

The breakfast was amazing, the bed was super comfortable. Room was spacious. The pool was big and clean.